Cookie Policy

Cookie Policy

Introduction

This Cookie Policy explains what cookies are, how Massinghams Chemist uses them on our website (www.massinghamschemist.co.uk), and the choices available to you regarding cookie use.

We use cookies in accordance with the Privacy and Electronic Communications Regulations (PECR) and guidance from the UK Information Commissioner’s Office (ICO). Where cookies are not strictly necessary, we will request your consent before placing them on your device.

What Are Cookies?

Cookies are small text files that are stored on your device (computer, tablet, or mobile phone) when you visit a website. They help websites function effectively and provide useful information to website owners. Cookies cannot run programmes or deliver viruses to your device and are not used to identify you personally unless you have provided identifying information.

Types of Cookies We Use

Strictly Necessary Cookies

These cookies are essential for the website to function properly. They enable core features such as page navigation, security, and access to services. These cookies do not collect personal information and cannot be disabled without significantly affecting your experience on our site. These cookies do not require your consent.

  • Session management and security cookies
  • Load balancing and server routing cookies
  • Cookies that remember your consent preferences

Performance and Analytics Cookies

These cookies collect anonymised information about how visitors use our website, such as which pages are visited most often and whether visitors receive error messages. This helps us improve how our website performs. All information collected is aggregated and anonymous.

  • Google Analytics cookies (e.g., _ga, _gid): used to measure website traffic and user behaviour

These cookies require your consent. You may opt out at any time.

Functionality Cookies

These cookies allow our website to remember choices you make (such as your language preferences or region) and provide enhanced, more personalised features. These cookies may also be used to remember choices you have made regarding our services.

Targeting and Advertising Cookies (if applicable)

If we use Google Ads or similar platforms to promote our services, targeting cookies may be placed on your device to help deliver advertisements relevant to you. These cookies track your browsing habits across our site and may share information with third-party advertising platforms. Such cookies only operate where you have provided explicit consent via our cookie consent mechanism.

Please note: Massinghams Chemist does not use advertising cookies to promote prescription-only medicines or any restricted healthcare products.

Third-Party Cookies

Some cookies on our site are placed by third-party service providers that operate on our behalf. These may include:

  • Google Analytics (website performance and usage data)
  • Google Ads conversion tracking (if applicable, following your consent)
  • Appointment or booking system providers
  • Social media platforms (Facebook, Instagram — for embedded content or sharing features)

These third parties have their own privacy and cookie policies, which we encourage you to review. Massinghams Chemist is not responsible for third-party cookies.

Cookie Consent

When you first visit our website, you will be presented with a cookie consent banner. You may choose to accept all cookies, decline non-essential cookies, or manage your preferences. Strictly necessary cookies will be active regardless of your choice.

You can update or withdraw your consent at any time by clearing your browser’s cookie settings or by using the cookie preferences tool on our website.

Managing Cookies via Your Browser

Most web browsers allow you to control cookies through their settings. You can set your browser to refuse all cookies or to notify you when a cookie is sent. However, some features of our website may not function properly if you disable certain cookies. Below are links to cookie management instructions for common browsers:

  • Google Chrome: chrome://settings/cookies
  • Mozilla Firefox: about:preferences#privacy
  • Microsoft Edge: Settings > Privacy, Search and Services
  • Apple Safari: Preferences > Privacy

For further guidance on managing cookies, please visit www.allaboutcookies.org or the ICO website at www.ico.org.uk.

Cookies and Healthcare Data

We do not use cookies to collect, process, or store special category health data. Any health or medical information you provide through our services is handled separately and securely in accordance with our Privacy Policy and applicable healthcare regulation. Our analytics and targeting cookies do not have access to prescription or clinical data.

Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or applicable legislation. Any updates will be posted on this page with a revised effective date.

Contact Us

If you have any questions about our use of cookies, please contact us:

Email: massinghamschemist@gmail.com

Telephone: +44 20 8980 2400

Address: Massinghams Chemist, 197–199 Roman Road, Bethnal Green, London E2 0QY